I am a behavioral scientist with international expertise in healthcare communication across the cancer continuum. My research focuses on the development, implementation, and testing of communication interventions for clinicians, patients, and caregivers to improve health outcomes. My research collaborations have resulted in more than $11 million in funding. I have published 118 peer-reviewed papers, co-edited two Oxford books on healthcare communication. I am Associate Editor of Patient Education & Counseling.

Significant research literature and lived experience tells us that communication matters.  Particularly in the challenging, fast-paced settings of healthcare, good communication can make a real difference for patients, their families, and clinicians. 

 

For nearly twenty years, I have been researching and teaching healthcare communication in academic medical centers in the U.S. and the Middle East. The training programs I have developed, led and taught have reached thousands of healthcare providers, patients, and caregivers around the world. My experience has given me a strong belief that clinicians, patients, and caregivers can improve their communication skills through deliberate practice and feedback. 

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